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Streamlined IT Operation

Custom Solutions for
Asset & Ticket Management

Optimize asset management and streamline ticketing. Custom design as you need it with simple drag & drop. Not just yet another Ticket & Asset Management tool.

Solutions

Asset Management

Achieve superior efficiency and productivity with our premier non-IT asset management software. Streamline your processes and manage assets with ease.

Ticket Management System

Use ultimate ticketing management systems to optimize support services, streamline operations, and elevate customer engagement.

Features

Automated asset tracking
Gain visibility of assets in real-time, tracking their status based on IP’s – Access point, switches, firewalls, servers, laptops, and desktops
Asset Life Cycle Management
Effortlessly plan, acquire, use, maintain, retire, and dispose of assets with a comprehensive life cycle approach.
Blacklist Management
Prevent unauthorized hardware and software installations, including blacklisted items like USB and external drives.
Parent Child Ticketing
Link related tickets, creating a clear hierarchy between the main issue (parent ticket) and its associated tasks or sub-issues (child tickets)
Automated Ticket Routing
Automated Ticket Routing ensures tickets go to the right team instantly, reducing response times, boosting productivity, and enhancing customer satisfaction.
SLA Management
Improve customer satisfaction with effective SLA management, ensuring timely service and accurate performance monitoring.

Optimize IT Operations

◕  Streamline IT operations with our advanced Asset Management and Ticketing Software, designed to optimize your entire asset management process.

◕  Managing IT operations can be complex, but with the right tools, it doesn’t have to be. Our platform offers a unified approach to handling IT hardware, software, and cloud assets, making overseeing and controlling every aspect of your IT environment easier.

 With our Asset Management and Ticketing Software, you can automate routine tasks, such as asset tracking, maintenance scheduling, and software updates, freeing up your team to focus on more strategic initiatives.

  This platform provides real-time insights, helping you make informed decisions and quickly address potential issues before they escalate.

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Why SAMPAT

Our Asset Management and Ticketing Software offers customizable features at a low cost. As the top asset management software in India, SAMPAT allows you to control all your IT hardware, software, and cloud assets from a unified platform. Manage IT and non-IT assets effortlessly, streamline tracking, and enhance productivity while saving money. With SAMPAT’s Asset Management and Ticketing Software, you get the best of both worlds—flexibility and affordability. Optimize your asset management and ticketing processes, so you can focus on what truly matters: your success.
User-Friendly Interface
Intuitive design ensures quick, efficient management without a steep learning curve.
Customizable Solutions
Customize features and workflows to suit your specific business requirements.
Real-Time Analytics
Gain actionable insights with real-time data for proactive decision-making.
Automated Processes
Streamline tasks with automated ticket routing and asset tracking.
Cost-Effective
Get premium features at competitive prices, maximizing value and savings.

Why SAMPAT

Our Asset Management and Ticketing Software offers customizable features at a low cost. As the top asset management software in India, SAMPAT allows you to control all your IT hardware, software, and cloud assets from a unified platform. Manage IT and non-IT assets effortlessly, streamline tracking, and enhance productivity while saving money. With SAMPAT’s Asset Management and Ticketing Software, you get the best of both worlds—flexibility and affordability. Optimize your asset management and ticketing processes, so you can focus on what truly matters: your success.

User-Friendly Interface

Intuitive design ensures quick, efficient management without a steep learning curve.

Real-Time Analytics

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Customizable Solutions

Gain actionable insights with real-time data for proactive decision-making.

Automated Processes

Streamline tasks with automated ticket routing and asset tracking.

Cost-Effective

Get premium features at competitive prices, maximizing value and savings.

FAQ

  • SAMPAT is a comprehensive Asset Management and Ticketing Software designed to help businesses efficiently track and manage IT and Non-IT assets, streamline ticketing processes, and boost operational productivity.
  • SAMPAT manages both IT and Non-IT assets. IT assets include desktops, laptops, servers, routers, and more, while Non-IT assets cover items like office furniture, electrical equipment, and machinery that don’t have an IP address.

With features like real-time monitoring, lifecycle tracking, maintenance scheduling, and hardware change detection, SAMPAT’s Asset Management and Ticketing Software provides a detailed view of asset health and ticketing needs, enhancing IT efficiency and decision-making.

Yes, SAMPAT’s Asset Management and Ticketing Software offers customizable features to meet your specific business needs, allowing you to tailor asset tracking, ticketing workflows, and reporting.

  • IT Asset refers to technology-related assets like computers, servers, software, and network equipment that support a company’s IT infrastructure.

  • Non-IT Asset refers to assets outside the IT domain, such as furniture, vehicles, machinery, and other physical assets that support general business operations.

 

SAMPAT is ideal for industries like manufacturing, healthcare, and finance—sectors where efficient asset tracking and ticket management are essential. Its versatility makes it beneficial for any business looking to improve compliance and operational efficiency.

Yes, SAMPAT provides instant notifications for important events via dashboards, email, WhatsApp, and SMS, ensuring you’re always updated on asset status and ticket resolutions.

SAMPAT’s Asset Management and Ticketing Software employs strong security measures to protect your data, with secure access protocols, regular backups, and adherence to industry standards.

Absolutely. SAMPAT’s software supports integrations with various IT systems, enhancing its functionality and allowing you to streamline your workflows.

Getting started is easy! Contact us to schedule a demo and see how SAMPAT’s Asset Management and Ticketing Software can be customized to meet your business requirements.